Hala-Agent Terms of Service

Last Updated: November 2025

1. Agreement to Terms

By accessing or using Hala-Agent ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Service Description

Hala-Agent provides AI-powered chat and automation services similar to Chatbase.io, allowing users to train and deploy custom chatbots.

Our platform is designed to enhance customer engagement, automate workflows, and analyze chat interactions for business insights.

3. User Responsibilities

You agree to:

  • Use the Service only for lawful purposes.
  • Provide accurate and updated account information.
  • Not misuse the Service to send spam, malware, or offensive content.
  • Comply with all applicable local and international laws.

Violation of these terms may result in suspension or permanent termination of your account.

4. Intellectual Property

All content, features, and intellectual property of Hala-Agent (including text, logos, software, and designs) are owned by Hala Technologies and protected by copyright and trademark laws.

You may not reproduce, redistribute, or modify any part of the Service without our written consent.

5. Data Usage

By using our Service, you agree that we may process your data as described in our Privacy Policy. We only use user data to improve service quality and AI performance.

6. Service Availability

We strive for uninterrupted service but do not guarantee 100% uptime. Scheduled maintenance or technical issues may temporarily affect accessibility.

7. Limitation of Liability

Hala-Agent shall not be liable for:

  • Any loss of data or profits.
  • Service interruptions or delays.
  • Errors caused by third-party integrations or APIs.

Use of the platform is at your own risk.

8. Termination

We reserve the right to terminate or suspend your account without notice if you violate these terms.

9. Changes to the Terms

We may modify these Terms from time to time. Updated versions will be posted on https://hala-agent.com/terms, and continued use of the Service constitutes acceptance of any changes.

10. Contact

For questions about these Terms, contact us at:

Email: admin@ret-dm.com

Website: https://hala-agent.com