Hala-Agent Privacy Policy

Last Updated: November 2025

Introduction

Welcome to Hala-Agent. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://hala-agent.com and related services.

By using our services, you agree to the terms described in this policy.

1. Information We Collect

We may collect the following types of data:

  • Personal Data: Name, email address, and other contact information provided during registration or communication.
  • Usage Data: Data about your interactions with our platform, such as log files, browser type, and pages visited.
  • AI Chat Data: Text and prompts you submit to the chatbot system for training and personalization.

2. How We Use Your Information

Your information is used to:

  • Provide and maintain our AI services.
  • Improve user experience and product performance.
  • Communicate updates, technical notices, and support messages.
  • Ensure compliance with applicable laws and platform terms.

We do not sell user data or share it with third parties for advertising purposes.

3. Data Retention

We retain data only as long as necessary for the purposes outlined in this policy. You can request deletion of your account or chat history anytime.

4. Data Security

We implement strict security measures, including encryption and access control, to protect your data from unauthorized access or disclosure.

5. Third-Party Services

Our platform may integrate with third-party APIs (e.g., OpenAI, Google Cloud). These services may have their own privacy practices, and we recommend reviewing their respective policies.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent to data processing.
  • Request a copy of your stored data.

Requests can be made by contacting our support team at admin@ret-dm.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on https://hala-agent.com/privacy.

8. Contact Us

If you have any questions or concerns about this policy, please contact us:

Email: admin@ret-dm.com

Website: https://hala-agent.com